SHIPPING & RETURNS POLICY
(Last Updated Jan 18, 2024)
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ORDERING AT TEACLUBDESIGNS
To ensure prompt service, please follow our order cutoff and pickup guidelines:
ORDER ACCEPTANCE
TEACLUBDESIGNS may, in its sole discretion, refuse or cancel any order and limit the quantity of any products sold on this site. TEACLUBDESIGNS may also require additional information before accepting or processing any order. Receipt of an order confirmation from TEACLUBDESIGNS does not signify our acceptance of an order, nor does it constitute confirmation of our offer to sell the products or services on this site. Receipt of written acceptance is simply a confirmation that TEACLUBDESIGNS has received your order. TEACLUBDESIGNS reserves the right, at any time, to accept or decline your order for any reason. If we cancel an order after you have already been billed and paid, TEACLUBDESIGNS will refund the billed amount.
SHIPPING & RETURNS
Most of our products ship to virtually any address in the world via Royal Mail, ParcelForce or DPD. When you place an order, we will estimate shipping costs and delivery times for you. TEACLUBDESIGNS is not responsible for any delays, loss or damage that occurs during shipping. TEACLUBDESIGNS is not liable for delays or product seizures by U.S. Customs and Border Protection or any related government entity. If you would like to inquire about additional shipping options that do not appear on the checkout page, please call us at (+44) 759-5409-706 and talk to one of our customer service representatives.
All return requests are subject to the strict enforcement of the terms and conditions set forth herein.
SHIPPING OPTIONS - UK
Carrier Shipping Method Delivery Estimate Price
Royal Mail - 1st Class Signed - 1-3 Working Days - £4.70
Royal Mail - Special Delivery - Next Working Day - £9.99
Royal Mail - Saturday Delivery - Saturday Delivery - £14.99
DPD Service - Tracked & Signed - 1-2 Working Days - £12.99
SHIPPING OPTIONS - INTERNATIONAL
(Ireland, France, Germany, Spain, Netherlands, Switzerland, Belgium, Sweden, Austria, Luxembourg, USA and Canada)
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Carrier Shipping Method Delivery Estimate Price
Royal Mail - 1st Class Signed - 3-5 Working Days - £10.20
DPD Service - Tracked & Signed - 2-4 Working Days - £16.99
TITLE AND RISK OF LOSS
Title and risk of loss to all goods ordered by the customer from TEACLUBDESIGNS shall pass to the customer upon tendering of the goods to the applicable carrier at TEACLUBDESIGNS’s facility.
AVAILABILITY AND LIMITATIONS
Due to supply constraints of some of our products and services, TEACLUBDESIGNS reserves the right to change quantities available for purchase at any time, even after you place an order. There may be occasions when TEACLUBDESIGNS confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, TEACLUBDESIGNS will cancel the order and refund your purchase price in full.
PRODUCTS THAT MAY BE SUBJECT TO RETURNS OR EXCHANGE
Product received which does not match the original invoice.
Unused and undercounted products in its original packaging.
Defective or damaged in-transit product, which must be accompanied by photographic evidence thereof. Photographs of damaged product as well as shipping box required.
NON-RETURNABLE PRODUCT
Clearance and/or promotional items, the sales of which are final.
Product which is subject to bulk or quantity discounts.
Custom products.
Sale Items
Incomplete, partial, or used product.
PACKAGING AND SHIPPING
Product must be returned in its original packaging and original delivery box. Unless the damage or defect was caused by or was the responsibility of TEACLUBDESIGNS, the Company has NO responsibility for the return shipping costs and assumes no responsibility for a refund in the event a return package is lost, stolen or misplaced (nor does TEACLUBDESIGNS assume any responsibility for damage to the return shipped product in the event a refund is denied and then re-shipped to the customer).
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INSPECTION
Any refund is subject to a satisfactory review and inspection by TEACLUBDESIGNS as to whether the product is returnable, damaged or defective, and in full compliance with these terms and conditions.
DENIAL OF RETURN
Should TEACLUBDESIGNS not accept the return, it will provide notice of its decision and the reason(s) therefore. In that event, TEACLUBDESIGNS will return the product to the customer at the customers’ expense for shipping. The customer retains the right to request TEACLUBDESIGNS to dispose of the product.
PROCESSING OF REFUND
If the refund request is approved, it will be processed within five to ten days thereafter and a credit will be automatically applied to your credit card or original method of payment. Please allow two (2) to three (3) days from the return shipped date for your account to be credited.